1. Information We Collect
We only collect necessary user information that is actively submitted by users during browsing, registration, order placement, and after-sales service. All information collection is based on the basic needs of completing transactions, providing services, and optimizing user experience.
The personal information we collect mainly includes account registration information, order information, and service feedback information. Account information covers the basic content required for users to complete website registration and identity verification. Order information includes the receiving name, contact information, shipping address, and payment related information required to complete product purchasing and global delivery. Service information includes consultation content, feedback records, and after-sales application information submitted by users through official service channels.
We will not actively collect sensitive personal information including user race, religious belief, physical health, biological characteristics, and private life information. All collected information is limited to the scope required for normal website operation and user service guarantee.
2. How We Use Your Information
All user information we collect is only used for legitimate and necessary service purposes, and we will not use user information for any unauthorized commercial or illegal purposes. The main usage scenarios of user information are as follows.
First, to complete order processing and transaction services. We use user order information to confirm purchase intentions, arrange product shipment, complete logistics distribution, and ensure that products are accurately delivered to the designated address. Meanwhile, we use transaction information to complete order verification, discount settlement, and refund processing, ensuring the smooth completion of every shopping transaction.
Second, to provide efficient customer service and after-sales guarantee. We use user consultation records and personal contact information to respond to user product consultation, order inquiry, and after-sales demand feedback in a timely manner, solve user shopping problems, and provide continuous service support.
Third, to optimize website operation and user experience. We analyze normal user browsing and shopping behavior data in an anonymous and aggregated manner, summarize user preference characteristics, continuously optimize product display, page layout, service process, and product system, and improve the overall shopping experience of the website.
Fourth, to ensure platform security and standardize operation. We use user information to verify user identity, prevent abnormal transactions, maintain the normal operation order of the website, and protect the legitimate rights and interests of users and the platform itself.
3. Information Storage and Protection
We adopt strict technical and management measures to protect user personal information and ensure the security, integrity, and confidentiality of all user data. All user information collected by the website is stored in secure encrypted servers, with professional encryption technology adopted for data transmission and storage to prevent information leakage, tampering, loss, and unauthorized access.
We have established a complete internal data management system, clarified the authority of employee data access, and strictly restricted the scope of personal information accessible by internal staff. All staff who may contact user information have signed confidential agreements and received professional data security training. Any unauthorized access, disclosure, or use of user information is strictly prohibited.
We will only retain user personal information within the time required for service completion and legal compliance. After the service is fully completed and the data retention period expires, we will automatically and safely delete or anonymize user information to avoid long-term redundant storage of user private data.
4. Information Sharing and Disclosure
We firmly abide by the principle of non disclosure of user private information. We will not sell, rent, or trade user personal information to any third party for commercial purposes without the explicit consent of users.
Under limited and necessary circumstances, we may share user information with compliant third-party service providers, which is only to ensure the normal progress of user shopping and services. The third-party service providers we cooperate with include international logistics service providers, payment service institutions, and platform operation service agencies. The shared information is limited to the minimum content required for service completion, including shipping address for logistics delivery and payment information for transaction settlement.
All third-party cooperative institutions have passed strict qualification screening and signed data confidentiality agreements with us. They will strictly abide by data protection rules, only use user information for designated service scenarios, and undertake corresponding confidentiality and security responsibilities. We will supervise the data management behavior of third-party institutions to fully protect user information security.
5. User Rights
All users have independent and legitimate rights to their personal information. Users have the right to check, correct, update, and delete their personal information stored on our website at any time. Users can independently modify personal account information, shipping address, and other private content through the personal center page of the website.
If users need to inquire about the storage status of personal data or apply for data deletion, they can submit a demand through the official contact channel. We will verify the user identity in a timely manner and complete data processing within a reasonable time.
Users have the right to refuse the non essential collection and use of personal information. If users refuse to provide non essential information, it will not affect their basic shopping and service experience on the website.
6. Third-Party Links
Our website may contain links to third-party independent platforms during operation. These external links are only for user convenience, and we have no control over the operation mode and privacy rules of third-party websites.
Users need to independently understand and abide by the privacy policies of third-party platforms when browsing and jumping to external links. We will not bear any responsibility for the personal information security problems arising from users' access to third-party platforms.
7. Policy Update
We reserve the right to adjust and optimize this Privacy Policy according to platform operation updates and service iteration needs. All updates of the policy will be directly displayed on the official website page in the form of public announcements.
The updated privacy rules will take effect immediately after being published on the website. Continued browsing, registration, and shopping on the website after the policy update is deemed as recognition and acceptance of the latest Privacy Policy.
