This Shipping Policy applies to all order delivery and logistics service arrangements on our website, standardizing the overall process of order processing, shipment arrangement and product delivery, so that every customer can clearly understand our logistics service standards and delivery specifications.
All orders submitted and successfully paid on the website will enter the official processing queue immediately. We have a standardized order processing system and professional operation team to sort, inspect and package each order in an orderly manner. All products will be carefully packaged with professional protective materials to avoid damage, leakage and extrusion during transportation, ensuring that the products received by customers are intact and in good condition.
Our unified order processing standard is to complete the arrangement of shipment within the official processing cycle after payment confirmation. We maintain efficient and stable order processing efficiency all year round, and complete order inspection, packaging and delivery arrangements in accordance with unified service standards to ensure the timeliness of order delivery.
We cooperate with high-quality and stable international logistics channels, with mature and reliable cross-border transportation systems. The overall delivery cycle is stable and predictable, enabling customers to receive ordered products within the standard delivery time range. During the transportation period, we will track the logistics status in real time to monitor the transportation progress and ensure the smooth delivery of goods.
We fully undertake all tariff costs and relevant customs clearance expenses incurred during the cross-border transportation and customs clearance process. All additional fees generated in the logistics link are borne uniformly by the platform, and customers do not need to pay any extra expenses beyond the product price.
In case of logistics delay, abnormal transportation status or other special situations, we will actively follow up and communicate, and try our best to solve logistics problems for customers. Customers can consult the latest logistics progress and order status through the official contact channel of the website.
We will continuously optimize logistics channels and packaging standards, improve delivery efficiency and transportation stability, and provide every customer with safe, stable and reliable delivery services.
